Solar Pool Heating Controller

 Troubleshooting: Temperature Sensors Fault

Try the following steps If you see these error codes on your controller:

  • Sensor disconnected (AquaGen 3 or 5)
  • Sensor short circuit (AquaGen 3 or 5)
  • Isolating sensor fault (AquaGen 3 or 5)
  • Error no. 77, 88, or 99 (V2 or 7 models)
  • Pool or Roof Sensor LED light flashing (AquaGen 3D SpaceAge)

Wired sensors: Check the sensor connections

Make sure the sensors are plugged in properly

Make sure the wires are not damaged or broken

Check for signs of corrosion or bad connections

Try swapping the sensors (pool to roof/roof to pool).

If the error message changes this means the sensor is faulty and requires replacement. If the error message remains the same, you may require a new controller.

If you are still getting a sensor fault message, please lodge a service call request.

Run the pump manually: While you wait for our service team, you can unplug your water pump from the bottom of the controller and connect it directly to a nearby power outlet. On sunny days, this will run the water pump and heat your pool. Please just remember to disconnect the pump at night or on cloudy days to avoid cooling your pool down.

Service Request Form

Contact Details

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Property Details

Roof Height(Required)
Roof Pitch(Required)
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System Details

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    Service Charges

    In the instance that works are not covered under warranty, the service technician will determine on-site of any applicable charges. The Standard Service Call Fee is $250 plus parts and labour (charged per hour in 15 min blocks). Extra travel charges may apply for regional areas. Any materials required are price on application. Payment in the form of COD or credit card details (provided in person or via phone) must be arranged prior to the commencement of any work.
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